WhatsApp Business + Smart Automation

Connect with your customers in an automated and effective way through WhatsApp and implement advanced conversation systems to capture leads, increase sales, automate responses and offer 24/7 support.

➡️ You may also be interested in our WhatsApp automation service with Conversational Intelligence.

Intelligent automation 24/7

Sales flows and customer service

Real-time results dashboards

CRM and ecommerce integrations

We simplify interaction with your users

Drive sales, support and marketing conversations on the world's most popular messaging app.

What could you already be doing with WhatsApp?

Concrete ideas to help you visualise the real impact of conversational automation on your business

🏥 Clinics

Automatic appointment reminder
Patient recruitment from campaigns

🍽️ Restaurants

Automated booking
Confirmations and cancellations by bot

🏘️ Real Estate

Filter buyers by property type
Agendado de visitas sin intervención

📚 Academies

Automated registrations
Delivery of materials and notifications

🛒 Ecommerce

Recovery of abandoned trolleys
Order tracking and after-sales support

💼 Professional services

Automatic quotations via chat
Lead generation with segmentation

🏦 Banking and insurance

Automated product support
Sending documents and policies

🛠️ Workshops and mechanics

Booking of appointments for check-ups
Reminders and service monitoring

🎓 Online training

Onboarding of students via WhatsApp
Class summaries or modules by bot

🏨 Tourism and hotels

Automatic check-in
Local guides and care during the stay

🎭 Events and shows

Automated ticketing
Pre-event notifications and post-event follow-up

📦 Logistics and transport

Real-time monitoring
Management of failed deliveries via WhatsApp

🐶 Veterinary and pets

Vaccination and appointment reminders
Promotion of veterinary products or services

🧳 Travel agencies

Booking confirmations
Assistance before and during the trip

🏫 Schools and educational establishments

Communication with families
Notifications of meetings and activities

🧼 Cleaning and maintenance

Automatic scheduling of services
Post-service follow-up with survey

🧠 What kind of bot does your business need?

Answer 3 quick questions and find out which automation we recommend for WhatsApp Business.

Whatsapp services by company area

Functionality	Description
24/7 Chatbot	Answers frequently asked questions without human intervention.
Referral to human agents	Scale conversations according to urgency or keywords.
Appointment and booking management	Automates the request, confirmation and modification of appointments.
Post-service follow-up	Send satisfaction surveys or after-sales indications.
Incident resolution	Automatically collects and categorises complaints or incidents.

Functionality	Description
Lead generation	Collect data from potential customers through conversational flows.
Automatic qualification	Filter users by interests or needs before passing them on to sales.
Commercial follow-up	Send automatic messages based on the status of the lead.
Sale of products or services	Displays catalogue and allows you to close sales directly on WhatsApp.
Integrated payment	Connect to Stripe, PayPal or local gateways for direct payments.

Functionality	Description
Outreach campaigns	Send targeted messages with promotional content.
Campaign programming	Define dates and times to launch campaigns automatically.
Behavioural Remarketing	Triggers messages based on clicks, browsing or previous purchases.
Gamification and sweepstakes	Create participatory dynamics to generate interaction and capture leads.
Reviews and ratings	Gathers feedback and channels opinions to public platforms.

Functionality	Description
Connection with CRM	Store customer data and conversations directly in your CRM.
Synchronisation with ecommerce	Connect WhatsApp with your shop for ordering and tracking.
Automation with Make/Zapier	Launches streams or notifications connected to other systems.
Customised dashboards	Visualise performance and key metrics in real time.
Submission to Google Sheets	Record every interaction or lead in spreadsheets automatically.

Project confidence with a professional channel

Your brand with verified image in WhatsApp Business API.

Interact instantly and effectively

90-second average response times with guided conversational flows.

Automate and personalise your messages

Intelligent answers, conversational forms, reminders, payments...

Multi-format and multi-channel communication

Text, images, videos, audio, links or even AI integrations.

Segment your audience and personalise the experience

Use of labels, conditions and dynamic behavioural triggers.

Analyse and optimise each campaign

Real-time data to improve open, response and conversion rates.

Whatsapp Business Experts

Conversational automation experts

With more than 15 years in digital strategy, we work with you to create, execute and improve effective, results-oriented conversational systems. From SMEs to large brands, in various sectors.

→ We implement relevant and coherent changes.

How we generate good results in WhatsApp Business

Through the following WhatsApp Business implementation process we managed to provide an effective, well planned service, with a good support team and with good final results in terms of web traffic, contacts and sales.

Step 1

WhatsApp Diagnostics

Initial audit of your current channel, areas for improvement and opportunities for automation.

Step 2

Conversational strategy

Design of flows adapted to your objectives: recruitment, support, sales, etc.

Step 3

Development and implementation

We build and integrate your custom bot in WhatsApp with external connections (e-commerce, CRM, APIs...).

Step 4

Monitoring and continuous improvement

We analyse results, optimise flows and adjust according to performance.

Step 5

Real time dashboards 360º

Dashboards with clear visualisation of KPIs and interaction.